How Can I Contact the Support Team?

Created by Mehmet Efe Duran, Modified on Wed, 26 Mar at 3:57 PM by Mehmet Efe Duran

At 2side Music, we prioritize providing fast and efficient support to our artists, labels, and partners. Whether you need help with music distribution, profile verification, payments, or technical issues, our support team is ready to assist you.

How to Contact Our Support Team?

  • General Support: For technical issues, account-related inquiries, or general assistance, email us at contact@2sidemusic.net.

  • Technical & Account Support: For help with your account, technical issues, or distribution problems, email support@2sidemusic.net.

  • Payments & Billing: For payment-related inquiries, royalty reports, or billing issues, email payments@2sidemusic.net.

  • Business & Partnerships: For business collaborations and partnerships, contact partners@2sidemusic.net.

  • Legal & Copyright Issues: For legal matters, copyright claims, or licensing inquiries, email legal@2sidemusic.net

  • Help Center: Visit helpcenter.2sidemusic.net for FAQs and detailed guides.

  • Social Media Support: You can also reach us via our official social media accounts:

    • X (Twitter): @2twosidemusic

    • Instagram: @2twosidemusic

    • TikTok: @2twosidemusic

    • YouTube: @2twosidemusic

Our team typically responds within 24-48 business hours. If your issue requires further investigation, we will keep you updated on the progress.

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